.md URL as a runbook for the runtm-api CLI, because each dashboard step carries its CLI equivalent in an agent-only block (hidden on the website, present at the .md URL).
Payments operations
Payment support agent
Reconstructs a charge, decline or refund from Zendesk, Stripe and the ledger and drafts a cited reply. Slack mention and email inbox. Approval before anything reaches the customer.
Fraud and risk review agent
Every 30 minutes, turns new Radar reviews and velocity alerts into a review packet posted to Slack. Enforcement stays human.
Merchant underwriting agent
Compares KYB results, registry data and the application, and writes a decision memo with open items. Linear tickets and a weekly periodic review.
Multi-agent: underwriting re-review
An Underwriting Agent triggered from Slack delegates research to a Risk Agent and a block to an Engineering Agent, each behind a human approval. How subagents are triggered, attributed and graded.
Recipes
One task each, five minutes each.Connect Stripe with a restricted read-only key
Stripe as a custom provider, the restricted key, and the skill that requires it.
Add a KYB provider as a custom tool provider
Middesk, Persona or Alloy as a static-key provider scoped to one agent.
Add an MCP server with an API-token connection
A stdio MCP server whose secret lives on a connection, never in the snapshot.
Route one Linear team to a different template
Team overrides on the agent’s Linear trigger.
Test a scheduled agent before enabling it
Create disabled, run now, read the session, then enable.
Request an approval from inside a run
The runtm-approval helper and who can resolve it.
Delegate work to another agent
The delegate script, the gate hook and the two-line command the dashboard recognises.